Fabulous Diving Tour and Travel

We booked a night bus ticket (VIP) with them from Bangkok to Krabi for 700 baht per person on December 10 2019. They said they will pick us up right from there. We came on time and they walked us to the bus (which was quite far and we had to go through crowded Khaosan road with our luggage). When we came to the bus stop the guide person just left without telling us anything, so we didn’t know which bus and what time it comes. Finally, when the bus came the seat cushions inside it were completely ripped. I don’t even know how many years it was used before, because even the sponge pads of the seats were worn off. There were no WiFi as they promised. Around 6am they kicked us off the bus in some tour agent place in Surat Thani without any explanations. When we bought our tickets ewe were told that it’s a bus straight to Krabi. We were shocked and I left a bag with my pants on the top shelf by accident (we were sleeping and not prepared to leave the bus). Afterwards, they were blackmailing me that the bus will leave to Bangkok soon and if I want to get the bag back I have to pay 200 baht. I paid 100 baht only for getting me to the bus (and it was not going to Bangkok any time soon) and picking up the bag. They didn’t want to tell me where the bus is, it was like 2 km away only, and our waiting time was 1.5 hours, I could easily walk and get my bag for free (I was afraid they would not let us in the next bus if I refuse to pay at all, so I just paid 100 baht). In 1.5 hours after arrival we got into a minivan that was supposed to get us to Krabi. It was completely full and we had some luggage in our laps and some of it was in between the rows. In both bus and minivan they didn’t speak English almost at all. Finally, after around 16 hours we reached Krabi, they dropped us not at the main bus station, but at their own. It was the worst bus trip in Thailand that I ever had. I would recommend the travelers to go by night train to Surat Thani (2nd class with a fan is good for night trips, cost around 500 baht) and then take a governmental bus (150 baht) or governmental minivan (170 baht) to Krabi. When you arrive to Krabi you can take a songthaew to Ao Nang or Krabi city (60 baht to Ao Nang). Otherwise, buy your tickets straight from the bus company, it raises your chances to get a good service (we used Travel Mart (Bangkok - Siem Reap) and Phantip (Ao Nang - Ko Phangan), I booked tickets online from their official pages and these trips were great).

I am not satisfied with the service, because they have sold us lies. I bought 2 tickets from Bangkok to Koh Samui for 900 bt per person. The agreement was clear 1 Bus to the ferry without changing transport and the total journey would be 12 hours. Not!! we switched 3 buses and traveled almost 19 hours.

We’ve booked as well a trip to Ayutthaya and a bus ride from Bangkok to Chiang Rai there. The trip to Ayutthaya was fine so far (apart from the fact that they didn’t pick us up as the driver went to the wrong hotel - but we could reschedule it to the next day easily, so that was alright). We visited a lot of temples, sometimes we wished we could have stayed longer and maybe could have skipped another for that. But I guess that’s always the fact when booking a guided tour. What was really annoying and ridiculous was our bus trip to Chiang Mai. The guy from the shop told us we’d leave at 7 pm and should be there by then - we did leave about half an hour earlier than that and only were there by coincidence. We were promised a VIP bus with WiFi, food and drinks on board and much comfort. What we got was an old bus with no WiFi and also no drinks and no food. The best part was however that they dropped us off at a gas station outside of Chiang Mai. No wait, it was in Chiang Mai - we guessed it was the first point you could call it Chiang Mai. What a coincidence that there were three Tuk-Tuks waiting for us to get us to the center that was still 10 km away from where we were. So they did not drop us at our hostel (also as promised) - we had to pay some money additionally so that we could get there. Never. Ever. Again. Next time I’ll try to take the governmental bus as they seem to be pretty reliable in Thailand. But never ever will I step into “Fabulous” again. Not so fabulous after all!