Mazda Petra (Pathum Thani)

The general service and routine checks are acceptable, but if the car has a problem, the team of mechanics lacks the expertise and attentiveness to solve the customer's issue. Currently, the problem remains unresolved. The service reception team and work tracking system lack coordination. There is no record-keeping of problems; we have to explain everything again every time we bring the car in for a check-up. Most recently, I left my car there for 5 days to have a seal replaced. When I picked it up, it was making a noise. I took it back to the service center, and they said the air deflector was deformed, causing the noise while driving. At least the service center took responsibility. I will not use this service center again and will not buy a used Mazda. The car is good, but the service is unsatisfactory.

- On weekdays, there's a 10% discount on parts and labor. - The main service center has plenty of seating, TVs, free Wi-Fi, and a wide selection of food, drinks, desserts, and ice cream. There are also massage chairs. - The service is of high standard. I used their services for both routine maintenance and repairs. I reported the problem to the service center, they inspected it, and recommended replacing one part. The problem was resolved, and the car is now working normally.

Thank you so much to the beautiful sisters! We bought our car from them and the service was excellent. They gave us so many freebies! The paperwork was completed in just one day, and we received the car within a week. Both the sales team and the service center were fantastic. They were friendly and didn't look down on customers. If anyone is interested in buying a Mazda, I highly recommend this place, and especially the sales staff – they are all lovely! 🥰