Imperial Wellness

Beautiful hotel. Good: We had a beautiful suite with a private garden and a jacuzzi and a sofa in the garden. The name is suite Taywet. The room and bathroom are beautiful, very spacious with a very stylish design. Everything was very clean. The bathroom has both bath and shower. The minibar has a few complementary drinks and snacks. The WIFI is perfect. The air conditioning is strong. The staff is friendly, helpful and they speak a perfect english. Could be improved: the restaurant is beautiful but the breakfast food was basic and of average quality (dry pastries, very salty rice, but the dragon fruit was delicious). I was expecting more from such a good hotel. We did not try dinner nor room service so I cannot comment. They have taxis to the airport for 500 bhats (it takes 40-60 mins depending of the traffic). It was expensive but it is a high standard hotel, worth its price.

The place is Ok but it's not something extraordinary considering it's ratet a 5 star hotel. Some of the rooms even don't have windows. The most disappointing experience was that we accidentally broke a glass in the room and they charged us $10. I assume it was a very special glass. We also believe there was mold in the bathroom and we would have appreciated if we could have gotten dry bath ropes the next day, since ours were still wet. Furthermore, the water pressure is not satisfying. We also had breakfast one day which was also ok but we would also have expected more for a five star hotel and you can find by far better options in the local neighborhood. For example we had poached eggs but they were cold if they just took them out of the fridge. To summarize, the hotel is OK but do not expect a true 5 star experience. Our experience was not satisfactory.

Worst hotel experience ever! Any 3* hotel in Bangkok will probably be better. Our tiny room did not have any window. This was not indicated in the room description. Whenever warm water was used in this part of the building, there was an annoying beep for 30 seconds. The staff was rather cold and not warm-hearted (unlike any other place we stayed in Thailand and SEA). The room and bathroom are dated and need refurbishment. We voiked a hotel pick-up to the airport ehich was 20 minutes late. We had to carry out suit cases though the parking lot and put them in tje trunk on our own - the driver and hitel staff were just watching. I cannot recommend this hotel at all!