TOYOTA BUZZ Kaset - Nawamin branch

I do not recommend this service center. Based on my experience: I had all four tires replaced, and the rims were scratched on all four wheels. They fixed it by touching up the paint (please consider the customer's feelings!). One tire leaked within a week. Another tire leaked in the second week. I spoke with the manager, and they only offered to replace the valve stems. They refused to take any other responsibility. They don't consider my safety while driving. I don't know if it will leak again. I've been using this service center for over 10 years. I'm very disappointed with the service and their handling of the problem. It's terrible, honestly. If this continues, they'll lose all their customers. A week passed, and the manager still hadn't contacted me. So I called again. The manager lacked leadership skills and had subordinates call me instead. Truly awful.

I bought a car from them. The sales staff (Aof and May) were excellent. I actually took my car in for a service check once before. The center opens early, which I commend. The waiting area, including the food and snacks, and the massage chairs, was fantastic. The staff who handled my inquiries were also excellent. However, I'm giving one star because I was extremely annoyed by Buzz's call center. They called every day, 1-3 times a day, with different people rotating through, calling me to come in for service checks, insurance, and other things. I've told them I wasn't available, but they kept calling. This really needs improvement. If a customer says they're unavailable, they should have a system to record the call and remove the number, etc.

Went here to look at a new Camry liked the car made a booking paid deposit on October 31st 2024, was told car would arrive in December it didn't. I recieved my car 3 month later on the 31st January 2025. I don't think this was the fault of Toyota Buzz but rather Toyota making promises they couldn't keep not informing Toyota Buzz of correct delivery time. The I went in today to have a defective window film on the drivers door redone they brought the can back after 2 hours but left watermarks on the door asked if they could clean it said just water. It's all about the service recieved I left not happy